Welcome to the CITIC Bank International.

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CITIC Bank International

Contact Us

Phone Us

Services Phone Number Service Hours
Report lost credit card 3603 7899 7 days a week 24 hours a day
Report lost ATM card 2287 6767 7 days a week 24 hours a day
Customer Service and General Banking 2287 6767 Mondays - Fridays: 9:00am to 8:00pm
Saturdays: 9:00am to 6:00pm
Credit Card Customer Service 2280 1288 Mondays - Saturdays: 9:00am to 9:00pm
CITICfirst Customer Service 3603 3333 Mondays - Saturdays: 9:00am to 9:00pm

Customer Opinion Form

We value your opinion. Please share it with us by printing the following Customer Opinion Form, and simply fill in and return it to us by mail, by fax (3603 4770); or through the Customer Opinion Box at any of our branches.

Customer Opinion Form (PDF format)

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Useful Links
Careers

We offer a range of rewarding careers from trainee to management level.

See our job listings

About CITIC Bank International

Learn about what we do and why we are different.

CITIC Bank International is:

A member of China CITIC Bank Group

Footer links and disclaimer messages:

  • CITIC Bank International Limited is a member of the Deposit Protection Scheme. Eligible deposits taken by this Bank are protected by the Scheme up to a limit of HK$100,000 per depositor.
  • The repayment of eligible deposits in excess of the amount protected under the Deposit Protection Scheme taken by CITIC Bank International Limited is guaranteed by the Hong Kong SAR Government's Exchange Fund, until the end of 2010.